Privacy Policy

Privacy Policy

Effective Date: July 6, 2026

Welcome to Haven Street Publishing. We are a proudly independent, Canadian-based publishing company dedicated to bringing high-quality literature to the global market. We respect your privacy and believe the modern online experience should be entirely transparent. This policy outlines how our company handles data in strict compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the European General Data Protection Regulation (GDPR), the UK GDPR, and US state privacy laws including the California Consumer Privacy Act (CCPA/CPRA).

1. Our 100% Guest-Only & Privacy Promise

We do not want your personal data, and we do not store user accounts. You cannot create a username or password on this website. When you purchase an eBook, you checkout strictly as a Guest.

We do not harvest, trade, or require contact information for free downloads. For our free catalogs, you simply click, read, and download the file directly to your device without entering an email address.

2. Information We Collect and How We Use It

We only collect personal information when there is a lawful basis to do so.

  • Transactional Data (Performance of a Contract): Your email address is collected by our automated system for a single transactional purpose when you purchase an eBook: to securely transmit your digital download links and your purchase receipt. You will never receive marketing spam or junk mail from us, and we will never sell, rent, or share your contact info.
  • Device and Usage Data (Legitimate Interests): Like most websites, we use Google Analytics to understand how visitors interact with our site (such as counting page views to optimize our site navigation). Google Analytics uses “cookies”—small text files placed on your device—to collect standard internet log information, IP addresses, and visitor behavior data in an anonymous, aggregate form.

3. Secure Third-Party Payments

We do not collect, view, or store your credit card details. All paid transactions are securely handled off-site by our automated payment processor, Stripe. Stripe processes your payment data and billing postal code under strict PCI-DSS security standards to securely clear your funds and protect against fraud.

4. Cookies and Tracking Opt-Out

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If you prefer not to have your anonymous data tracked, you can easily disable or block cookies in your web browser settings, or manage your preferences via our on-site cookie consent banner.

5. International Data Transfers

Haven Street Publishing is operated in Canada. Because we utilize global service providers like Stripe and Google Analytics, the data we collect (such as your email address for receipts or anonymous cookie data) may be transferred to, stored, and processed in countries outside of your home jurisdiction, primarily the United States. These countries may have different data protection laws than your home country. By using our website and purchasing our products, you consent to these cross-border transfers.

6. Data Retention

We do not retain your data indefinitely.

  • Anonymized Analytics Data: Automatically deleted or aggregated by Google Analytics according to standard retention cycles.
  • Financial & Transaction Records: To comply with Canadian tax laws (CRA regulations) and international auditing requirements, records of your purchase receipt and associated email address are securely retained within our payment processor for a period of seven (7) years, after which they are permanently deleted.

7. Children’s Privacy

Our website and store are intended for use by adults. We do not knowingly collect, request, or solicit personal information from children under the age of 16. If we learn that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will delete that information from our records immediately.

8. Your Global Privacy Rights (GDPR, PIPEDA, CCPA)

Depending on your location, you possess specific legal rights regarding your data:

  • Access and Portability: You have the right to request a copy of the minimal personal data we hold about you.
  • Correction or Erasure: You can request that we correct inaccurate data or permanently delete your transactional history.
  • Objection and Restriction: You have the right to object to or restrict certain types of data processing.
  • CCPA “Do Not Sell or Share” Right: We explicitly confirm that we do not sell your personal information and do not share your data with third parties for cross-context behavioral advertising. [1, 2]

Because we utilize guest checkout and do not maintain user databases, our held transactional data is minimal. However, if you wish to exercise any of these rights, please contact us at our dedicated email below. We will respond to your request within 30 days free of charge.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, your rights, or our data handling practices, please contact us directly at:

Email: admin@havenstreetpublishing.com